Returns & Exchanges
At Casatlantic, we want you to be completely satisfied with your purchase. If your trousers do not fit perfectly, you may return or exchange them within 14 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is folded neatly to prevent damage during transit.
- 3.Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your refund to the original payment method or ship your new size within 5-7 business days.